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Frequently Asked Questions


How do I choose the right extension type?
- Clip-Ins & Halo Extensions – Ideal for temporary, easy application.
- Tape-Ins & Wefts – Semi-permanent solutions requiring professional installation.
- Fusion & I-Tips – Long-lasting semi-permanent, professional-only extensions.
How long do Bombay Hair extensions last?
The lifespan of our long-lasting hair extensions depends on the type of extension you choose. More specifically:
- Clip-Ins, Ponytails & Halos – 1+ years.
- Tape-Ins – 6-8 weeks per application, can be reinstalled. Lasts up to a year with reapplications.
- Wefts & Fusion – 3-6 months with proper maintenance. Lasts up to a year with reapplication.
Can you wear hair extensions every day?
Yes, you can wear your hair extensions every day without damaging your hair's natural texture. This gives your natural hair the temporary appearance of being longer and fuller.
Do hair extensions cause bald spots?
No, none of our hair extensions cause bald spots, as they're safely attached and easily removed through secure clip-in, tape-in, and fusion methods.
What’s the best way to care for human hair extensions?
To maintain the natural beauty and texture of your human hair extensions, follow these proper care instructions:
- Use sulfate-free shampoo & conditioner for tangle-free hair.
- Minimize heat styling & always use a heat protectant.
- Brush gently in the same direction as the hair strands with a detangling brush.
- Store clip-ins safely when not in use.
Discover the highest-quality hair extensions made from raw human hair and styled for your needs. Shop Bombay Hair today and transform your look with confidence!
Can you put in clip-in hair extensions by yourself?
You can apply clip-in hair extensions by carefully dividing hair before attaching the clips. The video below provides step-by-step instructions for how to easily put in your clip-in hair extensions.
How long can I keep in clip-in hair extensions?
Your clip-in hair extensions should last you up to a year or longer, as long as you take good care of them. Care is key when it comes to the life of your hair! Since all our hair is 100% human hair the best advice is to treat it like your own hair. Always gently brush your hair during wear and before you store them away. Always store your hair properly in the zip bag provided, or on a hang-your-hair hanger inside of a carrier. The more products and heat you apply to your hair, the more love it will need. Shop Our Extension Accessories Here.
Overall, the better you take care of your clip-in hair extensions the longer they will last. An important factor in expanding the lifespan of your hair extensions is by deep conditioning. It is great to deep condition them once a week (if you wear them often). Also, overnight deep conditioning with a small amount of Argan or Almond Oil is an extra step you can take in caring for your hair extensions. We recommend laying your hair extensions flat to dry on satin or silk.
Avoid dying, toning, or altering the hair in any way.
How do you keep hair extensions from falling out?
Depending on the type of hair extension you choose, it’s important to follow our instructions on putting them in. This will help your hair extensions stay secure while adding volume and length to your natural hair. For clip-ins in particular, you may also backcomb the root of your hair (where the hair extensions will clip into) and then clip in the hair - the backcombing helps create a grip.
Can I shower with hair extensions?
Whether or not you should consider showing with your hair extensions will depend on the type. Bonded extensions like I-tips and K-tips can be washed with lukewarm water and non-abrasive shampoos and conditioners.
However, it’s best to remove your clip-in hair extensions when showering so that they do not fall out. Putting them back in is very easy and takes 5 minutes or less.
How do I know what color my hair extensions should be?
Matching your hair extensions is easier than you think! When looking at photos online make sure your brightness is turned all the way up, and you do not have a night mode or blue filter on. We do our very best to show the true colors online.
Not able to find or figure out which color you are? You can easily send us a photo by clicking the link and we will color match you! Click Here For a Color Match.
Can I dye or tone my Bombay Hair extensions?
We do not recommend dyeing or toning your extensions to maintain their soft texture and prevent potential damage.
What is your return policy for clip-in hair extensions?
Returns or exchanges for full-priced hair are accepted within 30 days of delivery, provided the hair and packaging are in original condition with ties intact. Read more about our Returns and Exchanges Policy.
How long will it take for my hair extensions to arrive?
All packages within Canada are delivered within 1 to 5 business days. Please allow 1-2 business days for processing time excluding weekends and public holidays. Once your package ships, you will receive an e-mail notification and tracking. Your tracking information will be sent to you via email. Read more about our Shipping and Delivery Information here.
What does it mean when there is a product on backorder?
At Bombay Hair, we try our best to make sure all products are fully stocked, but given the high demand and popularity of Bombay Hair products some items may be temporarily placed on backorder but, not to worry!
When a product goes out of stock we place it on backorder - You can still purchase a backorder item and once it is restocked you are first in line to receive it.
In other words, if you purchase (or have purchased) an item on backorder and you have received an order confirmation with an order number, this means your credit card has been successfully charged. So once the product hits our warehouse floor, your order will ship out immediately! Read more about Backorder Estimations here.
