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Frequently Asked Questions
Can I use this hair dryer for all hair extension types?
Yes! Our hair dyer works with clip-in extensions, tape-ins, wefts, keratin tips, I-tip extensions, and strand-by-strand extensions. However, for extensions that use bonds or wefts specifically, ensure that you style on low heat settings. We recommend always using a heat protectant spray while styling.
What temperature settings does the blow dryer have?
The blow dryer offers two unique speed and temperature settings. This makes it easy to style any hair type, including straight, curly, or coarse hair.
Does the blow dryer help reduce frizz?
Yes! Featuring 100x more negative ions than any other ionic dryer on the market, you can expect softer, healthier hair with less static. Excellent for those Canadian winters!
Can I download your styling tool instruction guide?
Yes! You can download our styling guide here.
Can I use the blow dryer on my extensions?
Yes, our extensions are heat-friendly and can be styled with curling irons, straighteners, and other hot tools. To keep them in top condition, always use heat protectant sprays.
What is your return policy for Canadian orders?
For Canadian orders, we accept returns and exchanges within 30 days of delivery for full-priced items, provided the tool remains in its original condition. Read more about our Returns and Exchanges Policy.
How fast is your shipping?
All packages within Canada are delivered within 1 to 6 business days. You can pick your shipping method during checkout, as we do offer three different shipping methods. Read more about our Shipping and Delivery Information here.
How can I get in touch with customer support?
For assistance, you can reach us through:
- Live Chat: Available Monday to Friday, 9 AM to 5 PM.
- Email: Send us a message at Info@bombayhair.com.
- Phone: Call us at (833) 245-1989 for direct support.
