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Frequently Asked Questions
How does digital temperature control work?
The digital display allows for proper heat distribution at any setting. Customize the level of heat for various hair types, including straight, curly, or coarse hair. Achieve salon-quality results without compromising your hair's health.
Does the rose gold flat iron help reduce frizz?
Yes! Featuring infrared and negative ion technology, the flat iron helps to eliminate frizz while locking in moisture for a sleek, shiny finish.
What is the maximum temperature of the flat iron?
The flat iron heats up to 450°F, allowing for professional-grade styling and long-lasting results.
Can I download your styling tool instruction guide?
Yes! You can download our styling guide here.
Can I use the rose gold flat iron on my extensions?
Yes, our extensions are heat-friendly and can be styled with curling irons, straighteners, and other hot tools. To keep them in top condition, always use heat protectant sprays.
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Read more about our Returns and Exchanges Policy.
How fast is your shipping?
All packages within Canada are delivered within 1 to 6 business days. You can pick your shipping method during checkout as we do offer three different shipping methods. Read more about our Shipping and Delivery Information here.
How can I get in touch with customer support?
For assistance, you can reach us through:
- Live Chat: Available Monday to Friday, 9 AM to 5 PM PST.
- Email: Send us a message at Info@bombayhair.com.
- Phone: Call us at (833) 245-1989 for direct support.
