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Shipping & Delivery

BOMBAY HAIR CANADA ships ALL Canadian orders from Canada - that means, you get your order quickly (1 to 4 business days) and you pay NO customs and/or duties.




 CANADIAN ORDERS                              RATES                                   DELIVERY TIMES

HAIR EXTENSIONS (ground or express overnight available)

$10 to $15                                     


1 to 4 Business Days*

*BC - 1 to 2 Business Days



(ground or express overnight available)


$15 to $30

1 to 4 Business Days*

*BC - 1 to 2 Business Days



It takes 1 to 2 business days to process orders.

Once your order has been successfully placed you will receive an email confirmation with your order number - this is your receipt of purchase.

Once shipped, you will receive a second email with your shipping confirmation and a tracking number (see below for shipping details).

We ship Monday through Friday - excluding weekends and holidays*


HAIR STYLING TOOLS                                                   RATES                                   DELIVERY TIMES

USA Orders

$5 to $15                                         2 to 3 Business              Days                     

Canadian Orders

$10 to $15 1 to 4 Business Days

International Orders*

For international orders, feel free to order via our UK store to save on shipping rates and time: bombayhair.co.uk
$30 5 to 15 Business Days


USA Standard 2-3 business days ships with UPS, state taxes may be charged.

CANADA Standard 1- 4 business days ships with UPS, provincial taxes applicable.

INTERNATIONAL 2 - 4 business days, duties and customs may be charged by your country*


Tracking Assistance

 Should you require an update on your tracking details, please contact the appropriate shipping agent:

USPS: Call 1-800-ASK-USPS (1-800-275-8777) Press 6 and then 4 for Customer Service
For International USPS Deliveries call (1-800-222-1811)
CANADA POST: 1-866-607-6301

Please note, it is the customers responsibility to contact the shipping agent directly for any shipping updates.


*Please note, for international orders, at the time of delivery of your package duties and customs may be charged by your country. Bombay Hair is NOT responsible for these fees, nor is Bombay Hair responsible for any customs delays - as this is completely out of Bombay Hair's control.

International Slow-to-Ship Countries:

To the countries listed below can sometimes take about 3 to 8 weeks for delivery. Unless EXPRESS MAIL INTERNATIONAL is selected.

Please find below a list of slow-to-ship countries: 

  • Middle East (UAE customers please provide a PO BOX address so package is deliverable)
  • Pakistan
  • India
  • Germany
  • Brasil (Express for $30 USA recommended)
  • Italy
  • Netherlands
  • Russia

Please note: We are not responsible for any delays caused by destination country's customs clearance process and we strongly advise that you provide a contact telephone number for all international orders.



CANADA 1 to 2 business days
USA 1-2 business days
INTERNATIONAL 3 to 7 business days (with tracking for $40 USD or $35 USD)

*bombay hair is NOT responsible if the package does not arrive within the guaranteed delivery times, as we cannot be held liable for USPS or Canada Post guarantees. Nor can we be held responsible for international customs clearance delays. Thank you.



Terms of Delivery: 

Important, Bombay Hair does not offer any refunds for any orders that have been confirmed delivered, even if consumer reports that the order has not been received. Therefore, we strongly advise shipping to a secure and safe location. If there are any delivery issues please contact your local post office.

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. If you made an error in your shipping address, please contact us at info@bombayhair.com on the day you placed the order, so that the address can be corrected for you. The address cannot be changed once your package has been shipped out. Therefore, please try to contact us as early as possible. 

In case the package has already been shipped out then we will have to wait and see if it gets returned back to us and only from there can we issue a refund, exchange or resend to correct address.